Frequently asked questions
Straight answers about ShiftShield™ socks, your order and our guarantee.
The socks
What makes ShiftShield™ different from regular work socks?
They're built for 10–12 hour shifts on your feet: extra cushioning under the heel and forefoot, breathable mesh zones, heel and Achilles support, indented sole zones that stop slipping, and a separate shape for each foot.
What are they made of?
A premium blend of 65% cotton, 20% nylon, 12% polyester and 3% spandex. No wool, so no itch.
Do I really need to wear them on the right foot?
Yes. Each sock is marked L or R. Worn on the right foot, the heel and toe shape line up with your foot, so nothing twists or bunches by the end of the shift.
How many pairs do I need?
If you work five shifts a week, get the 5-pack: a fresh pair for every shift, so you're never pulling on yesterday's damp socks. The 3-pack works if you wash mid-week.
Comfort & fit
Will the socks fit me?
They're one size and fit US men's 7–11 (EU 40–45). Each sock is shaped for the left or right foot, and the padding sits only under the heel and forefoot, so they fit comfortably in your work shoes or boots.
Will they stop my feet from hurting by the end of my shift?
They take a lot of the pressure off. Extra cushioning under the heel and forefoot absorbs the impact of every step, and the Achilles support stabilizes the back of your foot and reduces rubbing. Your feet hold up much better through a 10–12 hour shift.
Won't my feet sweat all day, like my other socks?
Breathable mesh zones let heat and sweat escape from closed work shoes, so your feet stay cooler and drier from clock-in to clock-out.
Will they slip down or bunch up?
No. Indented sole zones grip inside your shoe, the heel and Achilles support keeps the sock in place, and the left/right shape stops it twisting. No stopping to pull them up mid-shift.
Care & durability
How do I wash them?
Machine wash cold with your work clothes and tumble dry low. No special soap, no hang-drying.
Will they actually hold up, or get holes like the rest?
The heel and Achilles area are reinforced where socks usually wear through first, and the cotton-nylon blend holds its shape wash after wash. If they do wear out within a year, we replace them free.
Orders & shipping
How do the pack deals work?
One pair is $15. Three pairs are $37.50 and five pairs are $50. Pick a pack on the product page and the discount is applied automatically in your cart.
Can I mix colours in a pack?
Yes. Choose a colour for each pair when you pick your pack.
How long does shipping take?
Orders are processed within 1 business day, then delivery takes 3–5 business days.
How much does shipping cost?
Shipping is free on 3 or more pairs. For a single pair, the shipping cost is shown at checkout before you pay.
Returns & guarantee
What if I don't like them?
Send them back within 30 days for a full refund, even if you've worn or washed them.
How do I start a return?
Email us at info@trydouro.com with your order number and we'll take it from there.
How does the 1-year guarantee work?
If your socks wear through within a year, email a photo to info@trydouro.com and we'll send you a replacement pair for free. Nothing to mail back.
Still have a question?
Email us at info@trydouro.com or send us a message, and we'll get back to you within one business day.